Frequently Asked Questions

Everything you need to know about your next jewelry essential.

What materials do you use in your jewelry?

We use high-quality, responsibly sourced materials including 14k solid gold, sterling silver, gold vermeil, and ethically sourced diamonds and gemstones.

How long does shipping take?

Standard shipping typically takes 3-7 business days within North America. Expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for most items in their original condition. Please note that monogrammed and engraved pieces are final sale.

Do you offer a warranty on your products?

Yes, we provide a two-year warranty on all our jewelry that covers any manufacturing defects to ensure your pieces last a lifetime.

How should I care for my jewelry?

To maintain shine, we recommend cleaning your pieces with a soft cloth and avoiding contact with harsh chemicals, perfumes, or excessive moisture.

Can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.